For Immediate Release
Beaverton, Oregon, April 7, 2022 – Mountainwood Homes of Beaverton, Oregon received a 2022 Guildmaster with Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Mountainwood Homes is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2022 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Mountainwood Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We’re excited for our team’s recognition of taking care of our clients every step of the remodeling and building journey,” said Alicia DeCosta, Marketing Manager of Mountainwood Homes. “We’ve always considered ourselves a customer service company that happens to build great things.”
For more on the 2022 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.